Frequently asked question

If I’m taking a companion, when can he or she travel?
The companion can travel with you. He/she would need a valid passport & may need a visa as well (this depends on destination country and country of origin/citizenship). Most hospitals in Turkey allow at least one attendant to stay with the patient (in the hospital).

Do you provide assistance in VISA?
After you have decided on a hospital, we will work with the hospital to get you the VISA invitation letter (issued by the hospital). Usually, patients get a priority VISA through that.

Where do I stay?
The Patient Relationship Manager will share stay options with you. Usually, a comfortable stay starts at USD 20 per day. Before you leave for your trip, we work with you to make sure you are booked in an accommodation of your choice & liking. Alternatively, you can do the booking online. We will recommend you the popular websites to do so.

Which all travel documents do I need?
Depending on your country of origin and/or citizenship & country of destination, you will need a valid passport and/or Visa (we can help you with this, as well).

Isn’t it expensive to travel overseas for treatment?
Compared to the savings in the medical costs, travel cost is usually negligible.

Who will be dealing with details of my case during my trip?
Each patient is assigned to a Patient Relationship Manager (PRM) who will take care of all details relating to their visit and successful return & recovery.

What are the important Instructions for International Patient to travel in India?
International patients will have to submit the travel request form including airline, passport, and visa information. Always keep important emergency numbers with you. Credit cards /Debit cards/ travelers’ cheque are the safe mode of payment; however in many situations cash would be required, so try to keep some local currency in hand.

How do I start?
The simplest and fastest way is to submit an inquiry. A patient relationship manager is assigned to you who will prepare your case, share with multiple doctors and hospitals and get back to you with a treatment plan, cost of treatment and other useful information.

How much do I save?
Savings can be from 30-90%, depending upon the procedure and the destination.

Any estimate on the cost?
Once you have provided your present condition including medical history and reports, the information will be reviewed and examined by the specialists of affiliated hospitals, accordingly will get back to you with a total estimate of your treatment.

Why does it cost so little?
The difference in cost is caused by labor and insurance costs, and not by a lack of quality. Turkey also enjoys a favorable currency exchange rate with the US Dollars which also helps to lower costs.